Contact Us Autojob

Why Reach Out to Autojob Support?

Getting stuck with job search tech can be frustrating, especially when you just want to land the right gig. From our experience, most folks contact us because the AI isn’t quite matching jobs the way they expected, or maybe their auto-applications are hitting all the wrong places. Sometimes, it’s just a quick fix in your settings, but other times you need human help.

We get that when it comes to your career, you want answers that make sense. Whether it’s resume parsing acting up, interview scheduling hiccups, or account troubles, we’re ready to jump in.

How You Can Contact Us

We offer several ways to get in touch, so you can pick what works best for you. Whether you like email, chat, or phone, we’re here during business hours to help.

Email Support System

For detailed questions, email us at [email protected]. When you write, include your account email, a clear description of the issue, and screenshots if you can. We usually respond within 24-48 hours during weekdays. It’s not instant, but we make sure to give you a personalized answer.

Live Chat Feature

If you’re logged into your dashboard, look for the chat bubble in the bottom right corner. Our chat agents are available Monday to Friday, 9 AM to 6 PM EST, and can help with quick fixes—like tweaking your profile or explaining your application stats.

Phone Support Options

Need fast help? Call us at (555) 123-AUTO during the same hours as chat. Phone support is best for urgent stuff like account lockouts or billing questions.

Navigating Our Help Center and FAQ

Before reaching out, it’s worth checking our Help Center. Honestly, it might save you time. We cover everything from setting up your profile to troubleshooting common glitches.

Getting Started

This section walks you through the basics: uploading your resume, adjusting job preferences, and understanding how our AI matches jobs to your profile.

Advanced Features

Want to dive deeper? Here, you’ll find info on campaign targeting, SMTP integrations, and how our AI relevance scores work to prioritize your best matches.

Troubleshooting Guide

We update this regularly with fixes for typical problems like low match rates or auto-application hiccups.

How to Use Contact Forms and Ticketing

If you want to reach the right team quickly, try our contact forms and ticket system. They help us route your questions properly and track progress.

General Inquiry Form

Fill out your name, email, and a brief description of your issue. Select a category like Technical Support, Billing, or Feature Requests so your message lands with the right people.

Technical Support Tickets

For complex problems, you can open a ticket in your dashboard or email [email protected]. Tickets come with unique IDs so you can easily check updates or add info.

Billing and Account Support

Questions about payments or subscriptions? Email [email protected] for faster replies—usually within 24 hours.

What Info to Include When Contacting Us

Giving us the right details helps speed things up. Here’s what really makes a difference:

• Account details: Your email, subscription type, and when you joined
• What happened: What you tried, what went wrong, any error messages
• Technical setup: Browser, device, operating system
• Extras: Screenshots or video clips if you can

Being clear about your situation means less back-and-forth and faster solutions.

Realistic Response Times You Can Expect

We want to be upfront about how quickly we respond. It depends on how you reach out and the complexity of your issue.

After you contact us, we typically acknowledge your message, investigate, provide a solution or update, and follow up to make sure all is well.

Handling Common Issues Yourself

Before reaching out, you might solve some problems on your own. Here’s what you can try:

• Update your profile: Double-check your resume format, job preferences, and cover letters in the dashboard.
• Manage applications: Review your campaigns and filters to ensure auto-applications target the right jobs.
• Fix login issues: Use the “Forgot Password” link, verify your email, or try a different browser/device.

These steps often clear up simple glitches without waiting for help.

Emergency Contacts and Priorities

Some situations need immediate attention. That’s why we have dedicated channels for emergencies:

Account Security

If you suspect unauthorized access or identity theft, email [email protected] immediately and put “URGENT” in the subject.

Critical Application Issues

For problems like mass auto-application errors, call (555) 123-AUTO to stop any damage fast.

Payment & Billing Emergencies

Unauthorized charges or account suspensions can also be reported via phone or [email protected].

❓ FAQ